Privacy policy

Last updated 2024/01/24

What data do we collect?

Name, email address, phone number, in case of you use the forms available on the website.

How do we collect your data?

You directly provide Our Company with most of the data we collect, like when you voluntarily complete a form or via email.

Use or view our website via your browser's cookies

How will we use your data?

Our Company collects your data so that we can:

(1) Email you if you registered to our monthly newsletter;

(2) Email you to reply to a request you've sent using the website's forms or by email;

Our Company will never share your data with any third party.

How do we store your data?

Our Company securely stores your data on a self-hosted server. All the incoming and outgoing communication is secured through SSL/TLS 1.2

Our Company will keep your data as long as needed for our relationship, and we will delete it on your request.

Marketing

Our Company would like to send you information about our products and services.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please send us an email at info@surmesure.lu.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

1. The right to access - You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
2. The right to rectification - You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
3. The right to erasure - You have the right to request that Our Company erase your personal data, under certain conditions.
4. The right to restrict processing - You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
5. The right to object to processing - You have the right to object to Our Company's processing of your personal data, under certain conditions.
6. The right to data portability - You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@surmesure.lu

Or send us a letter at: Sur Mesure - 243, route d'Esch. L-1471 Luxembourg